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Shreveport: 318-798-5867 Bossier City: 318-742-5867
Office hours: Mon–Fri 8am–4pm

Privacy & Cookie Policy

A simple explanation of the information we collect, how we use it, and the choices available to you.

Information You Provide

We collect information that you choose to submit when requesting a quote, contacting our team, or otherwise communicating with us.

This may include:

  • Your name
  • Company or organization
  • Mailing or event address
  • City, state, and ZIP code
  • Phone number
  • Email address
  • Event location
  • Event date and times
  • Surface type
  • Occasion or event type
  • Selected rental items
  • Notes or other information included with your request

The website does not collect payment-card information through the quote-request form. A submitted quote request is not a payment, completed order, or confirmed reservation.

How We Use Information

We may use submitted information to:

  • Respond to questions and quote requests
  • Confirm rental availability and pricing
  • Contact you about your event
  • Coordinate delivery, pickup, setup, and other event details
  • Provide customer service
  • Maintain appropriate business records
  • Prevent spam, fraud, and misuse
  • Improve our website and services
  • Meet legal and regulatory obligations
  • Resolve disputes or enforce our agreements

By submitting a quote or contact form, you authorize Duvall's Amusement Rentals to contact you by phone or email concerning that request.

Submitting a form does not enroll you in unrelated promotional communications.

My Quote and Essential Browser Storage

My Quote uses cookies or similar browser-storage technologies to remember the rental items you select.

Your selected items remain stored locally in your browser while you browse. They are not transmitted to Duvall's Amusement Rentals until you intentionally submit the quote-request form.

When you submit a quote request, the selected items and information entered into the form are transmitted to Duvall's so our team can review the request, confirm availability and pricing, and contact you about your event.

This local browser storage is necessary for My Quote and related website features to function. It is always active within the website because these features cannot operate properly without it.

If essential browser storage is blocked, cleared, or disabled through your browser, device, privacy software, or network settings, selected items may be lost and parts of the website may not function as intended.

Website Analytics

We use Google Analytics, implemented through Google Tag Manager, to understand general website usage and improve the visitor experience.

Analytics may collect information such as:

  • Pages viewed
  • General website interactions
  • Browser and device type
  • Referring website
  • Session information
  • General or approximate location information

Analytics information is separate from the rental items stored locally in My Quote.

We do not intentionally send names, email addresses, phone numbers, street addresses, event addresses, quote notes, form-field contents, or identifiable quote-request information to Google Analytics.

Sharing Information

We may share information with trusted service providers that help us operate the website, process forms, deliver communications, maintain business systems, and provide analytics.

These providers may use information only as needed to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful requests
  • Protect our rights, customers, property, or safety
  • Investigate fraud, misuse, or security concerns
  • Complete a merger, acquisition, sale, or similar business transaction

We do not sell personal information.

Information Retention

We keep personal information only for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, meet legal obligations, resolve disputes, and protect our business and customers.

When information is no longer reasonably necessary for these purposes, we may delete or deidentify it.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have the right to ask us to:

  • Provide access to personal information associated with you
  • Correct inaccurate information
  • Delete information you submitted through this website

We may need to verify your identity before completing a request.

We will honor verified requests when reasonably possible and as required by applicable law. We may retain information when reasonably necessary to complete a transaction, maintain security, comply with legal or recordkeeping requirements, resolve disputes, or establish or defend legal claims.

We will not discriminate against you for making a privacy request.

To submit a privacy request, call our office:

Information processed independently by a third-party service is also governed by that provider's privacy practices.

We will use the controls reasonably available to us for information maintained by service providers on our behalf.

Requests concerning information collected independently through a person's Google account, Google services, or another third-party service must be directed to that provider.

The website may also contain links to third-party websites. Duvall's Amusement Rentals does not control the content, security, or privacy practices of independently operated websites.

Children's Privacy

This website is intended for adults planning events and is not intended for children under 13.

We do not knowingly collect personal information directly from children under 13. If we learn that a child under 13 submitted personal information, we will take reasonable steps to delete it.

Information Security

We use reasonable administrative and technical measures intended to protect information submitted through the website.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy & Cookie Policy when our website, services, or information practices change.

The updated policy will be posted on this page with a revised "Last updated" date.

Get in Touch

For questions about this policy or information submitted through the website, reach out to our team:

Also see: Terms of Use →