Customer Resources
Everything you need to plan with confidence, from frequently asked questions and safety guidelines to weather policies and ways to save.
Everything You Need in One Place
Browse our customer guides to get answers, understand the rules, and feel fully prepared before your event day.
Quick Answers
Power requirements, pick-up options, how to guarantee your reservation, weather cancellations, and more — answered in plain language.
Safety Guidelines
Setup requirements, rider conduct, electrical specs, cleaning rules, and the liability release — everything you need before the first bounce.
Policies & Refunds
Deposit amounts, cancellation windows, weather conditions, and rescheduling details — know your options well before your event.
Need Tables, Chairs, Stages & More?
For additional event items like tables, chairs, stages, linens, and tents, we recommend our trusted partner Pelican Tents & Events — a full-service event rental company serving the Shreveport–Bossier City area.
Visit Pelican Tents & EventsReady to Start Planning?
Our team is here to help you every step of the way.
Contact Us
Our office team is available Monday–Friday, 8 am–4 pm. Call us at 318-798-5867 (Shreveport) or 318-742-5867 (Bossier City).
Contact Us TodayBrowse Our Rentals
Ready to reserve? Explore our full lineup of inflatables, games, rides, concessions, and more for every type of event.
Browse RentalsGet a Quote
Add items to your quote and submit a rental request — we'll confirm availability and collect your deposit to lock in your date.
Get a Quote